Rakuten Mobile is known for its affordable cell phone bills and unlimited use across both Rakuten and au lines, some drawbacks that have led to negative reviews. One issue is the inability to easily switch between partner lines and Rakuten lines, which can make connecting to the Rakuten line in rural areas challenging.
This mobile carrier might have slower communication speed and poor signal coverage inside buildings, but there are still several benefits to using it. These benefits include unlimited calls with the app, the ability to collect and use Rakuten Points, and expanding area coverage.
This article aims to provide you with the necessary information about the advantages and disadvantages of Rakuten Mobile, so you can make an informed decision.
Rakuten Mobile: One Rate Plan Only!
Rakuten Mobile’s price plan is called the “Rakuten Strongest Plan” and costs 3,278 yen per month including tax. It is a simple option and easier to understand compared to other affordable SIM cards. Below is a detailed breakdown of the plan.
Contents of Rakuten strongest plan
- Up to 3GB/month: 1,078 yen
- Up to 20GB/month: 2,178 yen
- After 20GB: 3,278 yen (unlimited usage)
If you download the app ‘Rakuten Link’, you can make free phone calls. If you don’t use the internet much it will cost 1,078 yen per month and if you watch a lot of videos and use data a lot, it will be 3,278 yen each month. You also can make free phone calls when using Rakuten Link or LINE calls.
This is a very wallet-friendly plan!
If you are thinking of up to 20GB, Mineo can be used at a great price.
| Number of gigabytes | Rakuten Mobile | mineo (dual type) | mineo |
| 1GB | 1,078 yen (tax included) | 1,298 yen (tax included) | – |
| 3GB | 1,078 yen (tax included) | – | – |
| 5GB | 2,178 yen (tax included) | 1,518 yen (tax included) | – |
| 10GB | 2,178 yen (tax included) | 1,958 yen (tax included) | – |
| 20GB | 2,178 yen (tax included) | 2,178 yen (tax included) | – |
| Unlimited | 3,278 yen (tax included) | – | 250 yen to 2200 yen (tax included) |
With Mineo, you can use the lines of the three major carriers, and there is also an unlimited plan (My Soku).
- Super light (32kbps): 250 yen
- Light (up to 300kbps): 660 yen
- Standard (maximum 1.5Mbps): 990 yen
- Premium (up to 3Mbps): 2,200 yen
Mineo’s unlimited plan costs different amounts depending on how fast your internet can be. The fastest option is 3 Mbps but it is not good for watching a lot of videos. It is good for emailing, using LINE messaging, and looking at websites like Facebook or news sites. It is cheaper than mobile plan from Rakuten and works with white ROM terminals. Let’s compare these plans together!
Negative Feedback of Rakuten Mobile
Introducing the bad reputation of this mobile carrier.
- Switching between the partner line and the Rakuten line does not work
- It is difficult to connect to the Rakuten line in the countryside
- Communication speed is slow
- Poor signal inside the building
1. Switching between partner line and Rakuten line does not work
No phone bills for the past 2 years Unlimited video viewing Contract for a few months The signal was bad, but now I can use it without stepping on anything Rakuten Mobile Disadvantage Partner line to switching from partner line to Rakuten mobile It’s a rural building that is sometimes unstable, but it’s hard to enter
Quote: Twitter
Rakuten lets you use a partner line in places where Rakuten lines don’t work. But if your phone has trouble switching from one line to the other, you may not be able to get either kind of service.
The signal might also be weak near the border between an area with a partner line and an area with Rakuten lines. If it’s hard to connect to the Rakuten line, then it’s even harder to stay connected.
2. It is difficult to connect to the Rakuten line in the countryside
That house in the country is useless Rakuten Mobile There is no signal at all I can’t do anything I have to change the line
Quote: Twitter
The Rakuten line will not work in some places, especially rural areas. You can use Rakuten Mobile if you want unlimited data. But this won’t work in places where it is hard to get a Rakuten line.
3. Communication speed is slow
Rakuten Mobile is damn slow. Thursday morning at 9 o’clock @ Osaki station down 1.2 Mbps. Abnormal stress that even Amazon Music can’t listen to it. I’ve been using it for 2 years and it never happened, but it’s been like this since last month. Is the management too bad and the money for normal speed is gone? If there is no improvement for another month, cancel the contract.
Quote: Twitter
Rakuten Mobile isn’t the only mobile data service that can be affected by the environment. This means it might work differently depending on when and where you use it.
In the mornings and evenings, when lots of people are using their phones, the speed might slow down. If this happens, try using your phone at a different time or connect to Wi-Fi.
4. Poor signal inside the building
Recently, when I came to work, the radio waves were so bad that I couldn’t even use the toilet, and I couldn’t even sit at my desk.
Quote: Twitter
Rakuten Mobile does not have very good radio waves if you are inside a building. If you work in a building, be careful.
Not only Rakuten Mobile, but other companies also have trouble connecting in places where the radio waves are hard to get to. Try using it outside instead where the signals come through better.
Positive Feedback of Rakuten Mobile
We will introduce the positive feedback of Rakuten Mobile.
- Rakuten Mobile’s area is expanding
- Unlimited use of Rakuten line area and au line area
- Unli calls with the app
- Collect and use Rakuten Points
- cheap cell phone bills
1. Rakuten Mobile’s area is expanding
I noticed it for the first time when I saw the area map of Rakuten Mobile, but after April, the area will expand to the west side of Miyako, near Hanahara City.
If it spreads a little more and spreads to the next tokame, I will be very happy
Quote: Twitter
This mobile carrier is making it possible to use their phones in more places. If you are in an area where Rakuten lines work, you can get unlimited data for 3,278 yen (including tax). But if you are outside the Rakuten line area, then you can’t get unlimited data. Many people are excited about this change.
2. Unlimited use in Rakuten line area and au line area
Rakuten mobile KDDI line unlimited use 3278 yen? I’m paying about 5000 yen for family discount and smart value with unlimited au, but what do you mean?!
Quote: Twitter
From June 1, 2023, Rakuten has unlimited data communication even in the au line area, which is a partner line.
Tethering is also unlimited, so you can use it as an alternative to a Wi-Fi router.
This mobile carrier is also recommended for those who use multiple devices.
No matter how much you use unlimited high-speed data communication in the communication area of Japan, you can use it for 3,278 yen (tax included) per month, which is very profitable.
3. Unlimited calls with the app
The current Rakuten Mobile data usage exceeds 68GB. No free Wi-Fi is required, and unlimited phone calls with Rakuten Link! Audio sometimes fails, but so far I’m able to talk normally.
Quote: Twitter
By using Rakuten Mobile’s “Rakuten Link”, you can make unlimited calls as well as data communication.
Sometimes it is hard to hear people on the phone, but you can make as many free calls as you want. Rakuten Mobile is a good choice for people who call a lot.
4. Collect and use Rakuten Points
I thought that the call quality was not good, but when I shopped at Rakuten, I decided to continue because it was too profitable because I got more points than the monthly usage fee with the Rakuten carrier subscriber benefits
Quote: Twitter
You can get points when you sign up for Rakuten Mobile. Also, you can get points by using Rakuten line. You can save up enough points to pay for your phone bill so you do not have to pay after the free period is over.
5. cheap cell phone bills
My husband has unlimited data and I want to use the latest iPhone! I couldn’t get my hands on a cheap smartphone because of the conditions that I couldn’t give up on each other, but Rakuten Mobile is good.
Quote: Twitter
This mobile plan costs 3,278 yen per month and includes unlimited data. If you switch from a major phone carrier like Docomo, you can save money each year. If you want to pay less for your phone bill, apply for Rakuten Mobile.
Official website: https://network.mobile.rakuten.co.jp/
Disadvantages that can be seen from the bad reputation of Rakuten Mobile
Rakuten carrier has its advantages, but some people have raised concerns about potential drawbacks. We will provide an overview of these disadvantages based on Rakuten Mobile’s negative feedback.
Disadvantages of Rakuten Mobile
- End of Partner Line Offer
- Changing from Partner Line to Rakuten Line will not work.
- It can be hard to access the Rakuten line if you live in the countryside.
- The Rakuten area has bad cell phone service inside buildings.
- Major carriers have a faster communication speed than Rakuten Mobile.
- This mobile line offers a limited selection of Android devices.
- Rakuten Mobile is not available for free
End of Partner Line Offer
The Rakuten line has a partner line called the au line. This means that you can use this line even if you are not in the same area as Rakuten Mobile. Even if you have a contract with this mobile carrier, some people might choose to use au lines instead.
As this company expands its coverage area for its own network, more areas where partner lines are no longer available are also increasing. It should be noted that the deadline for providing au as a partner line to Rakuten Mobile was set until the end of March 2026.
The area around the Rakuten line is growing, so the partner line had to end earlier than expected. It is good that people can use the Rakuten line, but it is bad news for those who wanted to keep using the au line like before.
Changing from Partner Line to Rakuten Line will not work.
You can only get unlimited high-speed communication if you are in the Rakuten line area. If you live outside the area, your connection will be switched to a partner line. But this switch may not work and then you won’t be able to use data communication.
It can be hard to access the Rakuten line if you live in the countryside.
You can check on the official website to see where Rakuten Mobile works. Even if it says it works in your area, you might not be able to connect with Rakuten Mobile. Be extra careful if you live in a rural area or are traveling. Make sure you can use Rakuten Mobile before signing a contract so that you don’t make a mistake and regret it later.
The Rakuten area has bad cell phone service inside buildings.
Not just Rakuten Mobile, but other mobile data communication services have places where the radio waves are strong and places where they are weak. For Rakuten Mobile, it can be hard to get good radio waves inside a building even if you’re in an area with strong radio waves.
It is a problem if you can’t use your phone to pay at the store. Check first if you can use Rakuten Mobile before going in.
Major carriers have a faster communication speed than Rakuten Mobile.
People say that using Rakuten Mobile can be slower than other phone companies in some areas. This may be because there are fewer places where it works.
The more distance there is between the communication base and where you are, the slower it will take for information to be sent.
The partner line uses frequencies that get blocked by things like walls. So, it doesn’t go as fast as the major carrier. But Rakuten Mobile is still making more of these lines so more people can use them.
Soon you will be able to have the same internet speed no matter where you go.
Rakuten Mobile offers a limited selection of Android devices.
Rakuten Mobile has a short list of Android phones. As of July 2023, these are the Android phones you can get from Rakuten Mobile.
Handling Android devices
- Xperia 10V
- Galaxy S23
- Galaxy A23 5G
- Xperia 5IV
- Galaxy Z Flip4
- Xperia 10IV
- OPPO Reno9A
- OPPO Reno7A
- Redmi Note 11 Pro 5G
- OPPO A55s 5G
- AQUOS wish3
- AQUOS sense7
- AQUOS sense6s
You may feel unsatisfactory in the lineup.
For those who have decided on the model they want to use, it is recommended that Rakuten Mobile only subscribe to a SIM card.
Rakuten Mobile is not available for free
Until June 30, 2022, Rakuten Mobile was free if you used less than 1GB. After that, until October 31, 2022, you could get points worth money that was almost like getting the service for free. But after November 2022, it will cost at least 1,078 yen (including tax).
Even if you don’t use Rakuten Mobile’s data or call, it won’t be free. Rakuten Mobile has a lot of data for a better price than other companies. It is good for people who use a lot of data each month.
Benefits that can be seen from the good reputation of Rakuten Mobile
Rakuten Mobile has a good reputation. There are many benefits to having this good reputation. We will tell you what these benefits are.
Advantages of Rakuten Mobile
- Possibility of being included in Rakuten Mobile’s area in the future
- Rakuten line area and au line of partner line have unlimited data capacity and no speed limit
- free tethering
- This line has many campaigns and is profitable
- Unlimited free calls using the Rakuten Link app
- No contract period and no penalties
- They offer a wide range of payment methods
- Rakuten points are easier to accumulate
- They have stores nationwide and can receive direct support
Possibility of being included in Rakuten Mobile’s area in the future
Rakuten Mobile is enlarging the coverage area where their lines can be utilized. If you have an agreement with Rakuten Mobile and currently use an au partner line, there’s a good chance that you’ll be able to access the Rakuten line at some point in the future.
You won’t require to connect to Wi-Fi as Rakuten Mobile presents limitless data communication.
How to check areas where Rakuten Mobile can be used
You can easily check it on the map from the official website.
Starting June 1, 2023, you can now use unlimited high-speed communication in the light pink “Partner Area”. This was already available in the dark pink “Rakuten line area”.
| Rakuten line area | Amount of data that can be communicated at high speed | call charges |
|---|---|---|
| Rakuten line area (dark pink) | Unlimited | Free with “Rakuten Link” 22 yen for 30 seconds using the OS standard phone app |
| Partner area (au) (light pink) | Unlimited |
Check if the area you frequently use is included in the Rakuten line area.
Unlimited data and no speed limits
Rakuten Mobile has lots of data that you can use in different areas without any speed limits. Over 99.9% of people live in the area where they can use it. You pay 3,278 yen (tax included) each month no matter how much data you use. It is perfect for people who need a lot of data as they can use fast communication.
Free tethering
Rakuten Mobile lets you use tethering for free. You can use it as much as you want and it is safe. This means that you do not need to get a Wi-Fi contract.
Rakuten Mobile is a great deal with plenty of “campaigns”
This mobile carrier has lots of offers. You can get good deals on things other than phones. For example, you can use points to save money. The points you get from Rakuten Mobile can also be used to buy stuff at Rakuten Ichiba.
Rakuten Mobile campaign being held in July 2023
campaign name | overview | End date |
[Rakuten strongest plan (data type) application & questionnaire response privilege] 3GB for the first month is practically free | Japan’s first! One-click application completion, start in as little as 3 minutes! Rakuten strongest plan data type for exclusive use of data communication! Giga Pre-campaign 3GB 1,081 yen/month Tax included is 1,081 points reduction and the first month is actually 3GB free! | [Rakuten strongest plan (data type) application period]: End date undecided [Rakuten strongest plan (data type) usage start deadline]: Until 23:59 on the last day of the month after applying for the plan [Survey response deadline]: Until 23:59 on the last day of the next month after applying for the plan |
Rakuten Mobile referral campaign | 3,000 points will be presented for referrals from Rakuten Mobile subscribers, and 7,000 points will be presented to those who introduced them. | End date undecided |
Rakuten Mobile 1 more line application campaign | Apply for another line and get 3,000 points! Please use it as a second smartphone or tablet. | End date undecided |
Enjoy entertainment content at a great price! | You can watch NBA & Pacific League games on Rakuten Mobile! Rakuten Magazine & Rakuten Music is free for the first 90 days, all-you-can-read magazines and all-you-can-listen to music! | End date undecided |
iPhone advantageous transfer campaign | Switch to iPhone Toku! Apply for Rakuten Mobile for the first time & purchase a target iPhone & use the iPhone upgrade program & get a maximum of 24,000 points when you trade in a target iPhone | End date undecided |
Rakuten Hand 5G/Rakuten WiFi Pocket 1 yen campaign | Even after the second line is eligible! A great campaign where you can purchase Rakuten Hand 5G or Rakuten WiFi Pocket 2C for 1 yen by applying to Rakuten Mobile | End date undecided |
10 times the point return rate for the first 3 months when using points for monthly charges. | With Rakuten Mobile, you can use Rakuten Points to great advantage! 10 times the point return rate for the first 3 months when using points for Rakuten Mobile monthly charges | End date undecided |
Smartphone advantageous transfer campaign | Get up to 44,000 yen worth of Rakuten line application and Android set for the first time | End date undecided |
[Web only] Up to 15,000 points reduction campaign for new iPhone purchases and trade-ins | With the Rakuten Mobile iPhone Upgrade Program, if you buy a new iPhone and trade in the target iPhone, you can get up to 15,000 points back in addition to the trade-in amount! | Campaign period: End date undecided Smartphone trade-in service application deadline: Until 23:59 on the last day of the following month after applying for the target product |
Rakuten Turbo plan fee 1 year 1,980 yen & 20,000 point return campaign | If you use the Rakuten Turbo plan and products at the same time, the monthly fee is 1,980 yen for one year! Furthermore, if you use Rakuten Mobile together, you will receive 20,000 points! | End date undecided |
[Shop only] iPhone 14 128GB point back campaign | Limited to Rakuten Mobile Shop! Purchase iPhone 14 128GB using the iPhone upgrade program & apply for Rakuten Mobile for the first time to receive up to 53,731 points! | End date undecided |
[Shop only] Up to 22,000 points reduction campaign for eligible iPhone purchases | Apply for a plan for the first time at a shop, purchase an eligible product, start using the plan, and meet the conditions for a call of 10 seconds or more with Rakauten Link to receive a maximum of 22,000 points. | Closed on Saturday, September 30, 2023 |
[Shop only] iPhone 13 128GB point back campaign | Limited to Rakuten Mobile Shop! Purchase iPhone 13 128GB using the iPhone upgrade program & apply to Rakuten Mobile for the first time to receive up to 57,731 points! | Closed September 30, 2023 |
[Shop only] iPhone SE (3rd generation) 64GB point back campaign | Limited to Rakuten Mobile Shop! Apply for Rakuten’s strongest plan for the first time & buy iPhone SE (3rd generation) 64GB & get up to 34,691 points back for 10 seconds or more with the Rakuten Link app ! | End date undecided |
[Limited to shops] Additional points redemption campaign for eligible product purchases | Limited to Rakuten Mobile Shop! Save up to 23,000 yen when you apply for Rakuten Mobile for the first time and purchase an eligible smartphone! | End date undecided |
[Limited to shops] Up to 7,000 points reduction campaign for transferring from other companies & contracting only for lines | Up to 7,000 points can be returned when switching at Rakuten Mobile Shop | End date undecided |
[Limited to Rakuten Ichiba store] 19,080 yen OFF coupon that can be used when applying for AQUOS sense6s line set is being distributed! Coupons for single item purchases and other Android products! | You can use a 19,080 yen OFF coupon by purchasing AQUOSsense6s + applying for Rakuten Mobile at Rakuten Mobile Official Rakuten Ichiba. We are also distributing 13,080 yen OFF coupons for single item purchases! Other Android products eligible for coupons! | End date undecided |
Rakuten Ichiba shopping marathon linked plan Rakuten Strongest plan application + 9 times shopping points at Rakuten Ichiba campaign | Shopping at Rakuten Ichiba during the shopping period +9 times the points | Plan application period: Web -July 11, 2023 9:59 Shopping period: July 11, 2023 1:59 |
Get 2 years of free workout insurance with your Apple Watch purchase! | 2 years of free workout insurance with Apple Watch purchase on Rakuten Mobile | End date undecided |
15 minutes (standard) all-you-can-call] 3 months free benefit | If you are new or have switched from another company (MNP), apply for the “15 minutes (standard) unlimited calling” option for the first time and get 3 months free. | End date undecided |
[Rakuten Mobile x Rakuten Card] Up to 10,000 points for simultaneous application! | From the campaign page, apply for Rakuten Card & Rakuten Mobile for the first time and use it for a limited time! Up to 10,000 points | End date undecided |
[Rakuten Market] Smartphone SELECTION | 1,000 yen OFF coupon gift | Until 09:59 on August 1, 2023 |
[Rakuten Mobile Official Rakuten Ichiba Store] Free shipping on all smartphone accessories! | Free shipping on all smartphone accessories at Rakuten Mobile Official Rakuten Ichiba! Free shipping from 1 item such as film or case | End date undecided |
Up to 3 times more points for subscribers of Rakuten Mobile eligible services | Rakuten Mobile target plan contract + bonus points +1x to +3x according to membership rank (5,000 to 7,000 points depending on monthly acquisition limit membership rank) | End date undecided |
SPU (Rakuten Mobile Carrier Payment) | If you spend a total of 2,000 yen (tax included) or more, the billing (Android only) in the current month, you will receive 0.5 times the points for shopping at Rakuten Ichiba for that month! | End date undecided |
Google Play Store/Rakuten Mobile Carrier Billing Use Campaign | If you pay for Android app purchases and in-app purchases with “Rakuten Mobile Carrier Billing” during the period, you will receive 10% of the payment amount as points. | August 31, 2023 |
[Rakuten mobile carrier payment] 200 points campaign for first payment on the same day | 10% points reduction with Rakuten mobile carrier payment payment! In addition, 200 points will be returned for the first time on the same day as the setting! | End date undecided |
YouTube Premium 3 months free campaign | Limited to users of Android smartphones and tablets on Rakuten Mobile! 3 months of YouTube Premium free | End date undecided |
[Rakuten strongest plan application privilege] 3,000 points gift for everyone | 3,000 points reduction campaign is being held for the first application to Rakuten’s strongest plan! You can use Rakuten Plan with your smartphone! | End date undecided |
[Limited time] Xperia 10V release commemoration! Up to 6,000 points gift campaign | Purchase Rakuten Mobile’s Xperia 10V & apply from the campaign site for 5,000 points! You can also get 6,000 points if you purchase a genuine Sony cover! | Purchase period: Until September 3, 2023 Application period: Until September 10, 2023 |
[Limited to Rakuten Mobile subscribers] Shopping panda goods online sales campaign | Only now you can get panda goods that you could only buy at a panda shop in Hiroshima Prefecture! | [Purchase deadline] -July 21, 2023 [Rakuten Mobile application deadline] ~ July 19, 2023 |
A gift of up to 6,000 points for those who apply for Rakuten Mobile for the first time | [Held monthly] 3,000 points for the first application for Rakuten Mobile “Rakuten strongest plan” and [Rakuten strongest plan application privilege] Campaign where anyone can get 3,000 points together | [Plan application period] 3,000 points: Until 23:59 on July 31, 2023 3,000 points: Web end date undecided Store (Rakuten Mobile Shop) Closing date undecided |
Smartphone trade-in service | Customers can trade in their eligible products and receive Rakuten Cash according to the trade-in amount. | End date undecided |
Earn up to 5,000 points when you purchase and trade-in Android products! ! campaign | Purchase the target Android on Rakuten Mobile (web or shop) & trade-in with the trade-in service to get up to 5,000 points back! | Purchase period: Until 18:00 on September 29, 2023 Trade-in application period: Until 18:00 on September 29, 2023 |
iPhone target model special price campaign | Rakuten Mobile sells it at the lowest unit price among domestic mobile carriers. | WEB: End date undecided Store: (Rakuten Mobile Shop) End date undecided |
1,000 points for entry and first time data usage exceeding 20GB | You can get 1,000 points without exception even if you use more than 20GB of data for entry and first time. | Until 23:59 on July 31st |
[Held monthly] Get up to 5,000 points each time you use each service for the first time! Subscribers get double the points! | Earn up to 5,000 points each time you use Rakuten Travel’s eligible services for the first time. Subscribers can get double and get up to 10,000 points. | Entry and reservation period: Until 09:59 on July 31, 2023 |
[Rakuten Pay] Up to 3,000 points gift for the first payment | Limited to subscribers, 1,000 points will be given to those who have used the Rakuten Pay app for the first time and paid a total of 5,000 yen (tax included) or more! | Until 9:59 on August 1, 2023 |
[Rakuten Books] Earn 10x points for first-time users! | Limited to subscribers, 10 times points for purchases of 1,000 yen or more per order on Rakuten Books | ・Entry All until 23:59 on July 31, 2023 |
[Monthly] Rakuten Mobile x Rakuten Books Campaign | [Held monthly] Get up to 5,000 points by applying for Rakuten Mobile from the campaign page | August 1, 2023 8:59 |
Rakuten Mobile x Rakuten Travel Campaign | If you apply for Rakuten Plan and travel with Rakuten Travel, 10% of the target usage amount (excluding tax) will be returned (up to 2,000 points) for a reservation total of 11,000 yen (excluding tax) or more. | Reservation period ・Rakuten Mobile application: August 1, 2023 8:59 Travel period: August 31, 2023 checkout Rakuten Mobile plan usage ・Rakuten Link usage: August 31, 2023 23:59 to |
[Shop & Saturdays, Sundays, and holidays only] Up to 5,000 points reduction campaign | If you apply for the “Rakuten strongest plan” at the Rakuten mobile shop on Saturdays, Sundays, and holidays, you will receive points worth up to 5,000 yen. | Closed July 6, 2023 |
[Online Only] Campaign for Diamond members to receive 5,000 points when applying for Rakuten’s strongest plan | Limited to Diamond members, you can get up to 5,000 points by applying for Rakuten Mobile from this page. | End date undecided * Applications are not accepted from 0:00 on the 1st to 9:59 on the 2nd of every month. |
[Online only] For platinum members, 4,700 points gift campaign when you apply for Rakuten’s strongest plan | Limited to Platinum members, you can get up to 4,700 points by applying from this page. | End date undecided * Applications are not accepted from 0:00 on the 1st to 9:59 on the 2nd of every month. |
[Online Only] Campaign for Gold members to receive 4,400 points when applying for Rakuten’s strongest plan | Gold members only can receive up to 4,400 points by applying from this page. | End date undecided * Applications are not accepted from 0:00 on the 1st to 9:59 on the 2nd of every month. |
Here are five particularly recommended campaigns currently being held as of July 2023.
- Rakuten Mobile referral campaign
- iPhone advantageous transfer campaign
- Save up to 9,000 yen for Android products
- [Limited to shops] Additional points redemption campaign for eligible product purchases
- A campaign where you can enjoy entertainment content at a great price
- [Rakuten Mobile x Rakuten Card] Up to 10,000 points for simultaneous applications!
Rakuten Mobile referral campaign
| campaign name | Rakuten mobile referral campaign! |
|---|---|
| overview | [Introducer] 7,000 point gift [Introduced person] 3,000 point gift |
| conditions | [Introducer] A Rakuten member sends the campaign introduction URL to the person being introduced [Introduced person] ①Click the URL in the received message and log in with your Rakuten ID ②Go to the “Rakuten strongest plan” Application & start of use ③ Use of “Rakuten Link” |
| period | February 15, 2023 – undecided |
Tell your family and friends about Rakuten line. For each person you tell, you get points worth 7,000 yen. The people you tell will also be given 3,000 points. You can do this for up to 10 people every month. It’s a great way to make money!
iPhone advantageous transfer campaign
| campaign name | iPhone advantageous transfer campaign |
|---|---|
| period | 0:00 on June 1, 2023 – end date undecided |
| conditions | ① Purchasing a target iPhone & applying for the first plan [Maximum 9,000 points reduction] Applicable devices: iPhone 14 Pro Max, iPhone 14 Pro, iPhone 14 Plus, iPhone 14, iPhone 13, iPhone 13 mini, iPhone SE (3rd generation) |
| overview | Up to 24,000 points reduction |
If you buy an iPhone from Rakuten Mobile, you can get points. This is a good idea if you want to get a new phone or switch to Rakuten Mobile. It works for the new iPhone 14 too. However, if you already have the best plan with Rakuten Mobile, then this does not apply to you.
Smartphone advantageous transfer campaign
| campaign name | Smartphone advantageous transfer campaign |
|---|---|
| period | From July 1, 2022 End date undecided |
| conditions | ①Purchase the target product & apply for the first time ②Start using the plan ③Call with Rakuten Link for 10 seconds or more |
| overview | If you purchase the target smartphone at the same time as applying for the first time to this mobile plan, you can save up to 44,000 yen with the following discount + Rakuten point return! |
If you purchase an eligible Android smartphone at the same time as applying for Rakuten line plan, you can get up to 14,500 yen worth of points.
The target terminals are as follows.
- OPPO Reno9A
- Galaxy S23
- AQUOS wish 3
- Xperia 10V
- AQUOS sense7
- Galaxy A23 5G
- Galaxy Z Flip4
- Xperia 5lV
- AQUOS sense6s
- Xperia 10lV
- OPPO Reno7A
- OPPO A55s 5G
- Redmi Note 11 Pro 5G
In addition to the above, points can be redeemed for pocket Wi-Fi purchases.
This is a great campaign for those who want pocket Wi-Fi and Android smartphones.
[Shop only] Up to 22,000 points reduction campaign for eligible iPhone purchases
| campaign name | [Shop only] Up to 22,000 points reduction campaign for eligible iPhone purchases |
|---|---|
| period | May 1, 2023 (Monday) Open – July 31, 2023 (Saturday) Closed |
| conditions | ① Apply for Rakuten Mobile for the first time and purchase an eligible product at a shop ② Start using the plan ③ Call for more than 10 seconds with Rakuten Link |
overview | Limited to Rakuten Shop! Apply to Rakuten Mobile for the first time and get up to 22,000 yen back on eligible iPhone purchases! ・10,000 points for purchase of shop eligible products 《Applicable products》iPhone14/iPhone13/iPhone13mini |
It is a campaign in which up to 22,000 points can be returned when the target iPhone is purchased and the conditions are met .
The target iPhones are iPhone 14, iPhone 13, and iPhone 13 mini, and if you have the model you want, you can buy it at a great price.
A total of 22,000 points will be awarded
Purchase an eligible iPhone at a shop (10,000 points reduction)
Apply for Rakuten Mobile for the first time (3,000 points reduction)
Eligible iPhone & plan application benefits (3,000 points (shop only) + 6,000 points reduction)
10,000 points is a lot just for purchasing the target product, but by using the “Rakuten Mobile iPhone Upgrade Program”, you can purchase an iPhone even cheaper.
[Limited to shops] Additional points redemption campaign for eligible product purchases
| campaign name | [Limited to shops] Additional points redemption campaign for eligible product purchases |
|---|---|
| period | February 15, 2023 – end date undecided |
| conditions | If you are new or have purchased an eligible model at a store as a transfer from another company (MNP), apply for the “Rakuten Saikyo Plan” for the first time, start using it, and use “Rakuten Link”. |
| content | February 15, 2023 – end date undecided Rakuten Points worth up to 23,000 yen |
- New to Rakuten Strongest Plan, apply for transfer
- Purchase one of the following eligible products
- Use Rakuten Link by the end of the month following purchase
By meeting the above conditions, it is a campaign that allows you to purchase a smartphone at a maximum of 23,000 yen when purchasing a target smartphone.
The target smartphones are as follows.
| product | Product price (tax included) | Campaign price (tax included) |
|---|---|---|
| Galaxy A23 5G | 29,800 yen | 6,800 yen |
| AQUOS sense6s | 33,700 yen | 15,720 yen |
| AQUOS sense6 | 30,960 yen | 12,980 yen |
| OPPO A55s 5G | 25,900 yen | 11,800 yen |
| OPPO Reno5A | 30,780 yen | 13,000 yen |
| Xperia 10IV | 49,800 yen | 32,800 yen |
| OPPO Reno7A | 40,800 yen | 23,800 yen |
The discount amount differs depending on the smartphone model, so please check the official website for details.
A campaign where you can enjoy entertainment content at a great price
| campaign name | Enjoy entertainment content at a great price! |
|---|---|
| period | End date undecided |
| conditions | Current contract or new contract for Rakuten strongest plan |
| overview |
|
If you are a Rakuten strongest plan subscriber, you can use the following entertainment content at a great price.
- Rakuten Magazine
- Rakuten Music
- Rakuten MBA
- Paris special
- YouTube premium
The service is free for the first 90 days, and even after the free period, you can use it with a 30% discount, etc. This is a great campaign.
Check the official website for details.
[Rakuten Mobile x Rakuten Card] Up to 10,000 points for simultaneous applications!
| campaign name | [Rakuten Mobile x Rakuten Card] Limited time offer with simultaneous application! Up to 10,000 points |
|---|---|
| period | End date undecided |
| conditions | Apply and use the campaign for the first time |
| overview |
|
Rakuten Mobile has a campaign where you can get up to 10,000 points if you apply for both services at the same time.
When you apply for a Rakuten Card at the same time as Rakuten Mobile, you can start using your card to pay for your mobile plan right away. With the Rakuten Card, you can get points when you pay and use those points to buy things at stores that accept them. You don’t need to worry about what to do with all those points!
You can use points at drugstores and gas stations. Remember to use your points when you’re paying. It will help save money!
Unlimited free calls using the Rakuten Link app
Rakuten Mobile lets you make unlimited calls for free using “Rakuten Link”. You can send and receive text messages without paying anything, even if it’s to a different country. Plus, you can get reviews to help you use Rakuten Mobile overseas.
If you use the Rakuten Link app, it will be free to call people in other countries. This is good for people who travel or study abroad a lot. But if the person you are calling does not have the Rakuten Link app, they will charge you money for the call.
No contract period and no penalties
This mobile carrier is a good choice because there is no long-term commitment. You don’t have to pay anything extra if you decide to stop using the service. People who are worried about buying cheap phones can use Rakuten without worrying.
Rakuten Mobile offers a wide range of payment methods
On Rakuten Mobile, you can choose from three different ways to pay for the phone. This is really helpful because some cheaper phones do not let you pay with credit cards.
Rakuten Mobile payment method
- Credit card payment
- debit card payment
- Account transfer
Choose the payment method that is best for you. If you use a Rakuten Bank credit or debit card, you will get points back. You can also use points to pay your monthly fees. The points are worth one yen each, so it’s a good way to save money if you shop at Rakuten Ichiba often.
Use time-limited points to pay for such carrier plan so that they won’t go to waste.
Rakuten points are easier to accumulate
You can get 1 Rakuten Point for every 100 yen (not including tax). You can get up to 3 times more Points if you sign up for this mobile carrier. If you pay with Rakuten carrier payment, you will get “+0.5 times” and if you use a Rakuten card, you will get “+2 times”.
If you use other services from Rakuten, it will help you earn more points. Shopping at Rakuten Ichiba is the best way to collect lots of Points!
Rakuten Mobile has stores nationwide and can receive direct support
Rakuten Mobile has a lot of stores in the whole country. You can find them in lots of places like electronics stores, shopping malls, train stations, and post offices. There are so many stores that you can visit one while you are out doing your other errands.
People who do not recommend Rakuten Mobile
Rakuten Mobile has good things and bad things. If more bad things than good, you should think about a different job. See if any of these 3 apply to you.
People who do not recommend Rakuten Mobile
- People who live outside the Rakuten Mobile line area, such as rural areas or mountainous areas
- People who want stable communication speed
- People who do not use Rakuten or who have rarely used it
People who live outside the Rakuten Mobile line area, such as in rural areas or mountainous areas
If you are not in the Rakuten line service area, you can still connect to a partner line. But, it is only able to give you 5GB of data which might be slow. This means that this mobile line may not be good for people who do not live in the area.
If you want to know what people think about using Rakuten Mobile in rural areas, check out the article “Who do not recommend based on the pros and cons of Rakuten line?
Speed and reputation!”.
People who want stable communication speed
If you live in an area that is far away from where other people use their phones, your phone might not work very well. It might be slow. If you want a phone that works better, try using a different cell phone company than Rakuten Mobile. That way your phone will work better.
People who do not use Rakuten or who have hardly ever used it
If you use Rakuten Mobile with other services from Rakuten, like Rakuten Ichiba, you can save even more money.
The monthly fee is very low which is a good thing. But if you don’t use Rakuten much, then you won’t get any extra benefits like points. So if you don’t usually use Rakuten, it would be a good idea to look for other services that offer cheap smartphones.
People who want to recommend Rakuten Mobile
People who want to recommend Rakuten Mobile
- People who live in the Rakuten line area with a large amount of data traffic
- People whose data traffic volume varies from month to month
- Mobile router subscriber
- People who want to purchase a model
People whose data traffic volume varies from month to month
Rakuten Mobile is a kind of service where you only pay for the data that you use. You don’t have to pay a lot if you don’t use much data.
If you use less than 3GB of data in a month, such as using Wi-Fi or going on a trip, you will have to pay 1,078 yen.
But if you use more than 3GB of data in a month, like watching videos, the most you will have to pay is 3,278 yen.
This is a good choice for people who use the internet for different amounts each month.
Mobile router subscriber
Rakuten Mobile does not need you to apply for it. You can use it right away and it is free. It works like a mobile router, so you can use the internet on other devices.
Rakuten Mobile offers you high-speed Internet in the same way as fiber-optic lines. You can use it for your phone or at home for only 3,278 yen a month. That is much cheaper than getting a separate mobile router. Why not try Rakuten Mobile?
People who want to purchase a model
Rakuten Mobile does not make you sign a contract. You can stop using the service anytime without getting in trouble. It is also possible to use it for a short time, so you don’t need an expensive phone to try it out. They have special offers too, so take a look!
Procedures from application to use of Rakuten Mobile that you will not regret
We will tell you the procedure from application to use of Rakuten Mobile
Procedures from application to use such mobile carrier are as follows:
Step 1: Confirmation of the terminal used
Step 2: Preparation of items required for application
Step 3: Application
step 4: After the terminal and SIM card arrive, perform MNP procedures and initial settings
Step 1: Check the device used
With Rakuten line, you can also use devices purchased from other carriers.
If you want to use the device you have been using so far with Rakuten Mobile, please check whether it is a Rakuten line compatible product .
Depending on the terminal, SIM unlocking procedure may be required.
In addition, Rakuten Mobile has a special campaign for purchasing a model , so it is also recommended to purchase a terminal with Rakuten Mobile at this opportunity.
Step 2: Prepare items required for application
Next, let’s prepare the items necessary for the contract.
Necessary things for contracts
- Device to use
- identity verification documents
- Rakuten member ID and password
- credit card or bank account information
- MNP reservation number (if you transfer the phone number)
If you switch phone service from one company to another, you need a MNP reservation number. You can get the MNP reservation number from your old phone company. To use the MNP reservation number with Rakuten line, it must be valid for at least 7 days. Make sure to apply before the deadline!
Registering with Rakuten before starting the process will make it easier. You can also register as a new member while you are applying. Have your credit card and bank account information ready before you start.
Step 3: Apply
Once you’re ready, it’s time to apply.
1. Access application form
Go to the Rakuten Mobile website. Click on “New/Transfer (MNP) application”. There is only one plan – “Rakuten’s strongest plan” – so don’t worry about getting confused.
2. Select purchase model, optional service, SIM card type
Check what you need to buy. If you want a new phone, pick the one you like from “+Add product”. If you just want a SIM card, choose that one. After deciding what to buy, click on “Apply with this content”.
3. Enter contractor information, etc.
To use Rakuten, you need to type in your login ID and password. Then follow the instructions. You are done once everything is entered.
Step 4: After the terminal/SIM card arrives, perform MNP procedures and initial settings
When you get your product and SIM card, follow the steps below.
1. MNP activation procedures (when transferring phone numbers and transferring)
If you switched to Rakuten Mobile from another phone company, you need to do MNP activation. You will need a device other than the new phone, like a computer. Go to the Rakuten Mobile website and click on “my Rakuten Mobile” in the upper right corner.
Pick “Application history” and choose your application number. If you pick “MNP transfer,” then it’s all done!
2. Insert SIM card
Insert the SIM card into your smartphone and turn on your smartphone.
Be careful not to get fingerprints on the SIM card as it may cause malfunction.
3. Initial settings
To set up your phone, refer to the “Start Guide” that was included with the product. It has instructions for the initial settings that need to be done after turning on the phone. If you have any queries, you can visit the Rakuten Mobile Support page for assistance.
4. Download Rakuten Link and start using
Download “Rakuten Link” to use free calls .
After downloading, you can use it immediately by following the instructions in the app and setting it up.
Please do not forget that some of the point redemption campaigns require the use of Rakuten Link.
How to cancel Rakuten Mobile
You can cancel Rakuten Mobile from both the web and the app.
Check the notes on canceling Rakuten Mobile.
Notes on canceling Rakuten Mobile
- Earn irresistible points at Rakuten Ichiba
- No cancellation fees or penalties
- If you cancel in the middle of the month, you will be charged a usage fee according to the amount of data used until the cancellation.
- There is an option that does not cancel at the same time as canceling the line contract
- Discard the SIM card that is no longer needed or return it to Rakuten Mobile by mail.
- All the data of “Rakuten Link” will be deleted and you will not be able to view it.
- “Raku Mail” will not be available
You can cancel mobile plan from Rakuten at any time without paying a fee or penalty. It is best to cancel at the start of the month because you will only need to pay for the data you used that month.
If you cancel Rakuten Mobile, you will not be able to use services like “Rakuten Link” and “Raku Mail”. You also won’t get benefits on Rakuten Ichiba. If you want to keep using Raku Mail, sign up for the paid “Raku Mail Carry” service within 31 days of canceling.
Some options do not end when the line contract ends. Check what option you have before you cancel Rakuten Mobile. Make sure to read the notes about canceling, then follow the steps to cancel.
This will tell you how to cancel something from the internet.
1. Select “Contract Plan” from my Rakuten Mobile menu
Go to Rakuten Mobile. Then click the top right menu and pick “my Rakuten Mobile”. Finally, choose “Contract Plan” from that menu.
2. Select “Cancel” from “Procedures”
Choose “Cancel” from the list of Procedures. If you want to move your phone number to another company, choose “Transfer to another company (MNP)”.
3. Select “Proceed to Survey”
Read the safety information. Then fill out the questions and click “Apply” to finish canceling your subscription. You will get an email telling you it is done. Remember, after canceling, you cannot cancel again.
Rakuten Mobile FAQ
We will answer your questions about Rakuten Mobile .
Rakuten Mobile FAQ
- What line does Rakuten Mobile use?
- Why is Rakuten line signal bad?
- I want to know which iPhone series are compatible with Rakuten Mobile
- Can you manually switch your current mobile plan from the partner area to the Rakuten line area?
- Is it true that this mobile carrier may not be able to connect even within the area?
- Does Rakuten Mobile have an app that can measure communication speed?
- What should I do if the antenna is not displayed on Rakuten Mobile?
- Is there a way to know in real time about Rakuten Mobile communication failures?
- What can Rakuten points be used for?
What line does Rakuten Mobile use?
Rakuten Mobile has its own phone line that you can use. There are some places where Rakuten lines don’t work, so you can use the partner lines in those areas instead. Check the official website of Rakuten Mobile to find out what areas each line works in.
Why is Rakuten line signal bad?
Some companies provide mobile data communication services. Some of these companies have special setups for their service and some don’t. Rakuten Mobile has the setup, but if it doesn’t work where you are, you can use another company called au lines instead.
Radio waves have two types of frequencies. One type is easy to reach and the other type is hard to reach. Rakuten Mobile uses a harder-to-reach frequency, so it might not work well in some places. But any carrier can have bad radio waves because obstacles can block them.
I want to know which iPhone series are compatible with Rakuten Mobile
If you have an old iPhone, you can use it by downloading iOS 14.4 or a later version. You may also need to update the settings for your phone service. Rakuten Mobile sells the newest iPhone 14 at a good price.
Can you manually switch your current mobile plan from the partner area to the Rakuten line area?
There are two ways to switch to the Rakuten line. You can find them on the official Rakuten Mobile website.
How to manually switch to the Rakuten line
- Airplane mode ON/OFF
- restart phone
If your phone won’t switch to the Rakuten line, turn on and off airplane mode a few times. That might help it work. If you are in an area with the Rakuten line but still can’t connect, there might be something wrong with your phone. Try restarting it to see if that helps.
Is it true that this mobile carrier may not be able to connect even within the area?
Unfortunately true.
Rakuten has fewer base stations than other companies. So it may be hard to connect even if you are in the Rakuten area. It is especially hard to get good connections in the upper floors or basements of apartments.
Does Rakuten Mobile have an app that can measure communication speed?
My Rakuten mobile app can help you measure how fast you communicate. You can also use it to check your data usage, what area you are in, and switch between high-speed data options.
What should I do if the antenna is not displayed on Rakuten Mobile?
Let’s try the following first.
What to do when key antenna is not displayed
- restart phone
- Airplane mode ON/OFF
- ON/OFF of mobile data communication
- Confirmation of SIM card insertion
If the antenna is still not displayed, contact Rakuten’s Communication Center.
Is there a way to know in real time about Rakuten Mobile’s communication failures?
Communication failures can be confirmed on the Rakuten Mobile official website .
How to check communication failure
▼Access Rakuten Mobile’s official website
▼Select “Notice” from “Menu”
▼Select “Notice of failure, etc.”
▼Check if there is a communication failure currently occurring
What can Rakuten points be used for?
1 point equals 1 yen and can be used for all Rakuten services.
Specifically, it can be used for Rakuten Mobile payments, Rakuten Ichiba, and shopping at affiliated merchants.
It is also possible to convert Rakuten points into ANA miles, Edy, etc.
Summary
This time, we have explained in detail the advantages and disadvantages of Rakuten Mobile, as well as frequently asked questions.
Rakuten Mobile only has one plan available. It is called the “Rakuten Strongest Plan.” The charge for this plan is up to 3,278 yen each month. This plan is easier to understand than other plans for cheap smartphones.
From June 1, 2023, you will have unlimited data with no speed limits and free designing on Rakuten Mobile.
People who want to recommend Rakuten Mobile
- People who have a lot of data traffic and live in the Rakuten line area
- Those data traffic volume varies from month to month
- Those who have a mobile WiFi router contract
- People who want to purchase a model
If you think you are a good fit, consider signing a contract.
